Privacy Policy

1. Introduction

Welcome to My JBay ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform and social media import features.

By using My JBay, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

When you register for and use My JBay, we collect information that you provide directly, including:

• Account Information: Name, email address, phone number, and password
• Business Information: Business name, description, category, location, and contact details
• Profile Data: Business logos, photos, operating hours, and other business-related information

2.2 Information from Social Media Platforms

When you choose to use our Social Media Import feature to quickly set up your business profile, we may collect the following information from your connected Facebook or Instagram Business accounts:

• Business Profile Information: Business name, description, and category
• Contact Information: Email address, phone number, and physical address
• Visual Content: Profile pictures, cover photos, and business-related images
• Operating Information: Business hours and location data
• Public Profile Data: Publicly available information from your business page

2.3 Automatically Collected Information

When you use My JBay, we automatically collect certain information, including:

• Usage Data: Information about how you interact with our platform
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Creation: To create and manage your My JBay business account
• Service Delivery: To provide, maintain, and improve our platform features
• Business Profile Setup: To pre-fill your business registration form with data from social media
• Communication: To send you service-related notifications and updates
• Security: To protect against fraud, unauthorized access, and other security issues
• Legal Compliance: To comply with applicable laws and regulations
• Platform Improvement: To analyze usage patterns and improve user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We will share your information when you explicitly authorize us to do so.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers (Firebase/Google Cloud)
• Authentication services
• Analytics providers

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Facebook Platform Data

When you use our Social Media Import feature with Facebook or Instagram:

• We only request the minimum permissions necessary to import your business profile data
• We comply with Facebook's Platform Terms and Developer Policies
• We do not store your Facebook access token after the import is complete
• You can revoke our access to your Facebook data at any time through your Facebook settings
• We do not use Facebook data for any purpose other than helping you set up your My JBay profile

For more information about how Facebook handles your data, please review Facebook's Privacy Policy.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Social media import data is only used during the initial setup process and is not continuously synchronized or stored separately from your My JBay business profile.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct your information through your account settings
• Deletion: You can request deletion of your account and personal data (see our Data Deletion page)
• Revoke Social Media Access: You can revoke our access to your Facebook/Instagram data through your social media account settings
• Opt-out: You can opt out of marketing communications at any time
• Data Portability: You can request a copy of your data in a portable format

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

My JBay is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

14. Compliance

This Privacy Policy is designed to comply with:

• General Data Protection Regulation (GDPR)
• Protection of Personal Information Act (POPIA) - South Africa
• Facebook Platform Terms and Policies
• Other applicable data protection laws and regulations